Ask a property management company what they charge and you'll hear a number between 8% and 12% of monthly rent. That sounds manageable — on a $2,000/month unit, it's $160–$240/month. Worth it for hands-off management, right?
What they don't volunteer is the other $3,000–$6,000 per year in fees that come on top of that percentage. Tenant placement fees, lease renewal fees, maintenance markups, vacancy fees, early termination charges — the true cost of a property manager is significantly higher than the headline number, and most landlords don't discover this until they've signed the management agreement.
Here's every fee you should know about before you hire.
Fee #1: Monthly management fee
This is the fee everyone knows about: 8–12% of collected rent, charged monthly. The operative word is "collected" — most companies only charge this when rent is actually received, which means during vacancies you're not paying this specific fee (though you may be paying others).
Some companies charge a flat monthly rate instead of a percentage, typically $100–$250 per unit. This can be cheaper for higher-rent properties and more expensive for lower-rent ones. Always calculate both and compare.
Fee #2: Tenant placement fee
When a tenant moves out and the company finds a new one, they charge a placement fee — typically 50–100% of one month's rent. On a $2,000 unit, that's $1,000–$2,000 per turnover. This covers listing the property, showing it, screening applicants, and executing the lease.
This fee hits especially hard for small landlords because turnover is proportionally more impactful. If one of your three units turns over, that's a $2,000 placement fee on top of the vacancy loss. Some companies also charge a reduced fee if the tenant they placed breaks the lease within the first year, but this varies.
Fee #3: Lease renewal fee
When an existing tenant renews their lease, many management companies charge a renewal fee — typically $150–$300 per renewal. The argument is that they're renegotiating terms, adjusting rent, and executing a new agreement. In practice, it's often a 15-minute task that generates a recurring fee.
Not all companies charge this, so it's worth negotiating. If you have 4 tenants renewing annually, that's $600–$1,200/year in fees for what amounts to sending an updated lease and getting a signature.
Fee #4: Maintenance markup
This is the fee most landlords don't discover until they review their first maintenance invoice. When the management company coordinates a repair, they typically add a 10–20% markup to the contractor's invoice. A $500 plumbing repair becomes $550–$600. A $3,000 HVAC replacement becomes $3,300–$3,600.
Over the course of a year, maintenance markups on a typical portfolio can add $500–$2,000 in hidden costs. Some companies are transparent about this; others bury it in the management agreement's fine print.
Fee #5: Setup and onboarding
Some companies charge a one-time setup fee per property to cover the initial onboarding: property inspection, creating profiles in their system, photographing the unit, and setting up accounting. This typically runs $200–$500 per property. Not all companies charge it, but many do.
Fee #6: Vacancy fee
Some management companies charge a reduced monthly fee during vacancies — typically $50–$100 per vacant unit. The rationale is that they're still marketing and showing the property. But you're already losing rent during the vacancy, so this fee adds insult to injury.
Fee #7: Early termination
If you're unhappy with your manager and want to leave before the contract ends, many agreements include an early termination fee — often equal to the remaining months on the contract or a flat penalty of $500–$1,000+. Always negotiate for a 30-day termination clause with no penalty before signing.
The total annual cost: a real example
Let's add it all up for a landlord with 4 units at $1,800/month average rent, 10% management fee, 1 turnover per year, 3 renewals, and $6,000 in total maintenance for the year.
Management fee: 10% × $1,800 × 4 units × 12 months = $8,640. Placement fee (1 turnover): $1,800. Lease renewals (3 × $200): $600. Maintenance markup (15% on $6,000): $900. That brings the total annual cost to approximately $11,940. On gross rental income of $86,400, that's 13.8% — not the 10% you were quoted.
The headline fee is always lower than the total cost. Always calculate the full picture before signing a management agreement.
Nestbase costs $29/month for up to 20 units — $348/year total, with no placement fees, no markups, no surprises. Rent tracking, expense management, tenant records, maintenance logs, and tax reports included.
Try Nestbase Free →Questions to ask before you sign
If you do decide to hire a property manager, these questions will reveal the true cost before you commit.
- What is your complete fee schedule? Ask for every fee in writing — not just the management percentage.
- Do you mark up maintenance invoices? If so, by how much? Can I see the original contractor invoices?
- What's the tenant placement fee? Is it reduced if the tenant they placed leaves within the first year?
- Do you charge lease renewal fees? Can this be negotiated out?
- What's the termination clause? Insist on 30-day termination with no penalty.
- How do you handle maintenance requests? What's the approval threshold before they contact you? Who are their preferred contractors?
- What reporting do I receive? Monthly financial statements? Maintenance logs? End-of-year tax reports?
The bottom line
A property manager's true cost is typically 30–50% higher than the headline percentage once you add placement fees, renewal fees, maintenance markups, and other charges. For a 4-unit portfolio at $1,800/month average rent, expect to pay $11,000–$15,000 per year — not the $8,600 that "10% of rent" implies.
For small landlords with 1–20 units within driving distance, self-managing with the right tools saves the vast majority of that cost while requiring just 2–4 hours per week. The decision comes down to whether your time is better spent managing properties or doing something else — but at least now you can make that decision with the real numbers.